Privacy

Your privacy is very important to us. It is Collier Campbell Limited’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  •  If you place an online order, we collect your name, address, and other contact information to fulfil your order in the most efficient way.
  •  Your name, address and contact information will be communicated to our carefully selected carriers in order to deliver your order to you.
  • We do not store card details on our server. Credit and debit card payments are processed by SagePay on their secure payments server. For more information visit: https://www.sagepay.co.uk/
  • We do not use your information for marketing purposes unless you actively sign up to marketing by checking the relevant box to receive our Newsletter.
  • We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
  • Personal data we collect is relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, we make all efforts to ensure the data is accurate, complete, and up-to-date. If this is not the case, please email dpo@colliercampbel.co.uk and we will update your information.
  • We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We will only retain personal information for as long as necessary for the fulfilment of those purposes unless required by law.
  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Collier Campbell Limited may change this privacy policy from time to time at Collier Campbell Limited’s sole discretion.
  • From 25th May 2018, the law will be changing on how we handle personal data. Collier Campbell is committed to making sure your data is kept safe and in accordance with GDPR.

If you have any comments or concerns, please contact our Data Protection Officer at dpo@colliercampbell.co.uk.

 

Security policy

We realise how important it is to securely store any information that you provide. Colliercampbell.com maintains the highest levels of security. Sagepay payment system uses high-level SSL encryption technology. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

We will never ask you to send any personal details via email. If we require such details, for security reasons we will ask you to contact us by phone. Should you receive an email claiming to be from Collier Campbell requesting this kind of information, please do not respond, but let us know.

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